How To Reset Hisense TV With And Without Remote?

In today’s digital age, our smart TVs have become central hubs for entertainment in our homes. Among the popular brands, Hisense has made a name for itself by offering feature-rich smart TVs at competitive prices.

However, like any electronic device, Hisense TVs can sometimes encounter issues that may require a reset to resolve.

Whether you’re facing performance problems, software glitches, or simply want to start fresh, knowing how to reset your Hisense TV is an essential skill for any owner.

In this comprehensive guide, we’ll walk you through various methods to reset your Hisense TV, both with and without a remote.

We’ll cover everything from soft resets to factory resets, and provide step-by-step instructions for different Hisense TV models, including smart TVs, Android TVs, and Roku TVs.

By the end of this guide, you’ll be equipped with the knowledge to troubleshoot and reset your Hisense TV with confidence.

How To Reset Hisense TV With And Without Remote?

Let’s start by understanding what a TV reset means and when you might need to perform one.

What is A TV Reset?

A TV reset is a process that returns your television to a previous state, often resolving issues caused by software glitches, incorrect settings, or temporary malfunctions. There are two main types of resets:

1. Soft Reset: Also known as a power cycle or restart, this is a mild form of reset that doesn’t affect your settings or data. It’s similar to restarting your computer and can often resolve minor issues.
2. Factory Reset: This is a more drastic measure that erases all personalized settings, downloaded apps, and stored data, returning the TV to its original out-of-the-box state.

When Should You Reset Your Hisense TV?

Knowing when to reset your TV can save you time and potentially prevent unnecessary service calls. Here are some common scenarios where a reset might be beneficial:

• Unresponsive TV: If your TV isn’t responding to remote commands or physical button presses.
• Frozen screen: When the picture on your TV is frozen and unresponsive.
• Audio issues: If you’re experiencing no sound or distorted audio.
• Picture problems: This includes issues like a black screen, flickering, or incorrect color display.
• Network connectivity issues: If your smart TV is having trouble connecting to Wi-Fi or streaming services.
• App malfunctions: When specific apps are not working correctly or crashing frequently.
• Performance slowdowns: If your TV’s interface has become sluggish or unresponsive.
• After a software update: Sometimes, a reset can help if issues occur following a system update.

Now that we understand what a reset is and when it might be necessary, let’s dive into the various methods to reset your Hisense TV.

How To Factory Reset Hisense TV?

A factory reset should be your last resort when other troubleshooting methods have failed. It’s important to note that this process will erase all your settings and installed apps. Here’s a detailed guide on how to perform a factory reset on your Hisense Smart TV using the remote:

1. Power on your TV: Ensure your Hisense Smart TV is turned on and functioning.
2. Access the Menu: Press the “MENU” button on your Hisense Smart TV remote. This will bring up the main menu on your screen.
3. Navigate to Support: Using the arrow keys on your remote, scroll through the menu options until you find “SUPPORT”. Press the “OK” or “ENTER” button to select it. Note: Depending on your Hisense TV model, you might see the “ENTER”, “OK”, or “SELECT” buttons. They all serve the same purpose in this context.
4. Select Self Diagnosis: In the Support menu, look for an option called “SELF DIAGNOSIS”. Select this option using the arrow keys and press “OK”.
5. Choose Reset: In the Self Diagnosis menu, you should see a “RESET” option. Select this using your remote.
6. Enter Security Pin: At this point, you’ll be prompted to enter a security PIN. If you haven’t set a custom PIN, try entering “0000”, which is often the default reset code for Hisense TVs.
7. Confirm Reset: After entering the pin, you’ll likely see a warning message about the factory reset process. Confirm that you want to proceed.
8. Wait for the Process to Complete: The reset process will now begin. This can take several minutes, during which your TV may restart one or more times. Do not turn off your TV during this process.
9. Set Up Your TV: Once the reset is complete, your TV will restart and you’ll see the initial setup screen, just like when you first bought the TV.

Remember: A factory reset will remove all downloaded apps, personal settings, and saved Wi-Fi passwords. Make sure to note down any important settings before proceeding with a factory reset.

How To Factory Reset Hisense TV Without Remote?

If you’ve lost your remote or it’s not functioning, you can still reset your Hisense TV. Many newer Hisense TV models have a physical reset button. Here’s how to use it:

1. Locate the Reset Button: The reset button is usually found on the back of the TV. It’s often a small pinhole with “Reset” written next to it.
2. Prepare a Tool: You’ll need a small, pointed object like a paperclip, toothpick, or the tip of a pen to press the reset button.
3. Power On the TV: Make sure your Hisense TV is plugged in and turned on.
4. Press and Hold the Reset Button: Using your tool, press and hold the reset button.
5. Wait for the TV to Restart: Keep holding the button until you see the TV turn off and then back on again. This usually takes about 10-15 seconds.
6. Release the Button: Once the TV restarts, you can release the reset button.
7. Complete the Setup: Your TV will now go through the initial setup process, just like when it was new.

This method is particularly useful for Hisense Roku TVs and newer smart TV models. However, if your TV doesn’t have a reset button, don’t worry – we’ll cover alternative methods in the next section.

Resetting Hisense Smart TV Having No Reset Button

For older Hisense TV models that don’t have a dedicated reset button, you can still perform a factory reset using the TV’s side panel buttons. Here’s how:

1. Locate the Side Panel: Find the button panel on the side or bottom of your TV. This usually includes buttons for power, volume, and input selection.
2. Access the Menu: Press the “Menu” button on the side panel. If there’s no dedicated Menu button, try pressing and holding the “Input” or “Source” button.
3. Navigate the Menu: Use the Volume Up/Down buttons to navigate through the menu options. The Volume Up button usually moves the selection up or right, while Volume Down moves it down or left.
4. Find the Support Option: Navigate through the menu until you find an option labeled “Support” or “System”. Select this using the Input/Source button.
5. Select Self Diagnosis: Within the Support menu, look for “Self Diagnosis” or “Reset”. Select this option.
6. Choose Reset: Navigate to the “Reset” option and select it.
7. Enter the PIN: You’ll be prompted to enter a security PIN. If you haven’t set a custom PIN, try the default code “0000”.
8. Confirm and Wait: Confirm that you want to proceed with the reset. The TV will now begin the reset process, which may take several minutes.
9. Complete Initial Setup: Once the reset is complete, you’ll need to go through the initial setup process again.

This method requires a bit more patience as navigating menus with the side panel buttons can be slower than using a remote. However, it’s an effective way to reset your TV when other options aren’t available.

Resetting Hisense Android TV

Hisense Android TVs have a slightly different reset process due to their operating system. Here’s a detailed guide:

1. Access Settings: Press the “Home” button on your remote, then use the directional pad to navigate to the gear icon in the top-right corner of the screen. This will open the Settings menu.
2. Navigate to Device Preferences: Scroll down the Settings menu and select “Device Preferences”. Note: On some models, you might not see “Device Preferences”. In this case, look for “Storage & Reset” instead.
3. Find Reset Option: Scroll to the bottom of the Device Preferences menu until you see the “Reset” option. Select it.
4. Choose Reset Type: You’ll see two options:
   • “Reset TV to factory settings”: This erases everything.
   • “Reset only settings”: This keeps your apps and personal data but resets all settings. Choose the option that best suits your needs.
5. Confirm Reset: A warning message will appear, stating “This will erase all data from your device’s internal storage.” Select “Reset” again to proceed.
6. Erase Everything: Select “Erase Everything” on the next screen to start the reset process.
7. Enter PIN if Required: If you’ve set a PIN on your device, you’ll need to enter it now.
8. Wait for Reset to Complete: The reset process will now begin. This can take anywhere from 5 to 10 minutes, depending on your TV model and the amount of data stored.
9. Set Up Your TV: Once the reset is complete, your TV will restart, and you’ll see the initial Android TV setup screen.

Remember, resetting an Android TV will remove all installed apps, settings, and personal data. Make sure to back up any important information before proceeding.

Factory Resetting Hisense Roku TV

Hisense Roku TVs have their own unique reset process. Here’s how to do it:

1. Access the Home Screen: Press the “Home” button on your Hisense Roku TV remote.
2. Open Settings: Scroll down the menu on the left side of the screen until you find “Settings”. Press the right arrow key to select it.
3. Navigate to System: In the Settings menu, scroll down to “System” and select it.
4. Select Advanced System Settings: Scroll down in the System menu and choose “Advanced system settings”.
5. Choose Factory Reset: In the Advanced System Settings menu, you’ll see “Factory reset”. Select this option.
6. Select Reset Option: You’ll be presented with two choices:
   • “Reset TV audio/picture settings”: This resets only the audio and picture settings without affecting your Roku account or installed channels.
   • “Factory reset everything”: This completely resets your TV, removing all personal preferences, settings, and information.
7. Follow On-Screen Instructions: Whichever option you choose, follow the on-screen prompts to complete the reset process.
8. Wait for Reset to Complete: The reset process may take several minutes. Your TV will restart once it’s done.
9. Set Up Your TV: After the reset, you’ll need to go through the Roku TV setup process again, including connecting to Wi-Fi and logging into your Roku account.

Resetting Using Hisense Remote App

In some cases, you might not have access to your physical remote but still want more control than the TV’s side buttons offer. Hisense provides a solution with their RemoteNOW app. Here’s how to use it:

1. Download the App: First, download the Hisense RemoteNOW app on your smartphone. It’s available for both Android (from Google Play Store) and iOS (from Apple App Store) devices.
2. Connect to the Same Network: Ensure that your smartphone and Hisense TV are connected to the same Wi-Fi network.
3. Open the App: Launch the Hisense RemoteNOW app on your smartphone.
4. Select Your TV: The app should automatically detect your Hisense TV. Select your TV from the list of available devices.
5. Pair the App: Follow the on-screen instructions to pair the app with your TV. This usually involves entering a code displayed on your TV screen into the app.
6. Use the Virtual Remote: Once paired, you’ll see a virtual remote interface on your smartphone. Use this to navigate your TV’s menus just like you would with a physical remote.
7. Access Settings: Use the virtual remote to navigate to your TV’s settings menu.
8. Perform Reset: Navigate through the settings to find the reset option, following the same steps as you would with a physical remote (as described in the “How to Factory Reset Hisense TV” section above).

Using the RemoteNOW app can be a convenient alternative when your physical remote is lost or not functioning. It provides full control over your TV’s functions, including the ability to perform a reset.

Soft Resetting Methods

Before resorting to a factory reset, it’s often worth trying a soft reset. This can resolve many issues without erasing your settings and data. Here are three methods to perform a soft reset on your Hisense TV:

Method 1: Power Cycle

This is the simplest method and often the most effective:

1. Unplug the TV: Disconnect your Hisense TV from the power outlet.
2. Wait: Leave the TV unplugged for at least 60 seconds. This allows any residual power to dissipate from the TV’s components.
3. Press Power Button: While the TV is unplugged, press and hold the power button on the TV itself (not the remote) for about 15 seconds. This helps to discharge any remaining power in the capacitors.
4. Plug Back In: After the minute has passed, plug the TV back into the power outlet.
5. Turn On: Turn on your TV using either the power button on the TV or the remote.

Method 2: Using TV Buttons

If the first method doesn’t work, try this:

1. Locate Buttons: Find the button panel on your Hisense TV. It’s usually on the side or bottom of the TV.
2. Press and Hold: Simultaneously press and hold the “Volume Down” and “Input” (or “Source”) buttons on the TV.
3. Add Power: While still holding these buttons, press and hold the “Power” button as well.
4. Wait for Reboot: Keep holding all three buttons until you see the TV screen turn off and then back on again, which may take up to 10-15 seconds.
5. Release Buttons: Once the TV reboots, release all the buttons.

Method 3: Timed Power Cycle

This method combines elements of the first two:

1. Unplug TV: Disconnect your Hisense TV from the power source.
2. Press and Hold Power: Press and hold the power button on the TV itself for 30 seconds.
3. Release and Wait: Release the power button and wait for another 30 seconds.
4. Plug In and Power On: Plug the TV back in and turn it on.

These soft reset methods can often resolve issues like freezing, audio problems, or minor software glitches without the need for a full factory reset.

FAQs:

To further assist you, here are answers to some frequently asked questions about resetting Hisense TVs:

• Q: Does every Hisense TV model have a reset button?

A: No, not all Hisense TV models have a dedicated reset button. Generally, models manufactured after 2020 are more likely to have a reset button, usually located on the back of the TV. Older models may require alternative reset methods.

• Q: Where exactly is the reset button on a Hisense TV?

A: If your Hisense TV has a reset button, it’s typically located on the back of the TV. Look for a small pinhole labeled “Reset” or “Factory Reset”. It’s often near the input/output ports.

• Q: How can I turn on my Hisense TV without a remote?

A: Most Hisense TVs have a physical power button located either on the bottom edge of the TV frame, on one of the sides, or behind the TV near the input ports. Press this button to turn on your TV.

• Q: Where is the power button on a Hisense Smart TV?

A: The location of the power button can vary depending on the model:

• On newer models, it’s often located underneath the Hisense logo on the front of the TV.
• On older models, check the lower left or right corners of the TV frame.
• Some models have the power button on the back, near the input ports.

• Q: Will a factory reset remove the built-in apps on my Hisense Smart TV?

A: A factory reset will return your TV to its original state, which includes the pre-installed apps that came with the TV. However, any apps you download after purchasing the TV will be removed.

• Q: How long does a factory reset take on a Hisense TV?

A: The factory reset process typically takes between 5 to 15 minutes, depending on your TV model and the amount of data stored on it.

• Q: What should I do if my Hisense TV won’t turn on after a reset?

A: If your TV doesn’t turn on after a reset, try these steps:

1. Unplug the TV and wait for 5 minutes before plugging it back in.
2. Check if the power cord is securely connected to both the TV and the wall outlet.
3. Try a different power outlet to rule out electrical issues.
4. Look for any blinking lights on the TV that might indicate a specific problem. If these steps don’t work, you may need to contact Hisense customer support.

• Q: Can a reset fix issues with specific apps on my Hisense Smart TV?

A: Yes, a reset can often resolve issues with individual apps. However, start with a soft reset before moving to a factory reset. If only one app is problematic, try uninstalling and reinstalling that app first.

• Q: Will resetting my Hisense TV improve its performance?

A: In many cases, yes. A reset can clear out temporary files and refresh the system, potentially improving the TV’s overall performance and responsiveness.

• Q: How often should I reset my Hisense TV?

A: There’s no need to reset your TV regularly if it’s functioning well. Only perform a reset when you’re experiencing persistent issues that can’t be resolved through other troubleshooting methods.

• Q: Will a reset delete my Hisense TV’s firmware updates?

A: No, a factory reset doesn’t typically remove firmware updates. Your TV will retain the latest system software version after the reset.

• Q: Can I reset my Hisense TV if the screen is black?

A: Yes, you can still reset your TV even if the screen is black. Use the physical reset button if available, or try the power cycle method described earlier in this guide.

Conclusion:

Resetting your Hisense TV can be a powerful troubleshooting tool when you’re facing persistent issues.

Whether you’re dealing with unresponsive apps, audio problems, or general performance issues, a reset can often provide a fresh start and resolve many common problems.

In this comprehensive guide, we’ve covered various methods to reset your Hisense TV, catering to different models and situations.

From soft resets that don’t affect your data to full factory resets that return your TV to its original state, you now have a toolkit of options to address almost any issue you might encounter.

Remember, it’s always best to start with the least drastic measures. Try a soft reset or power cycle before moving on to a factory reset.

If you do need to perform a factory reset, make sure to back up any important information or settings beforehand, as they will be erased during the process.

We’ve also explored how to reset your TV without a remote, using the Hisense RemoteNOW app, and navigating the process on different Hisense TV models, including Android and Roku TVs.

This knowledge empowers you to maintain and troubleshoot your TV effectively, potentially saving you time and money on service calls.

Keep in mind that while resetting can solve many issues, it’s not a cure-all.

If you find yourself needing to reset your TV frequently, or if problems persist after a reset, it may be time to contact Hisense customer support or consider professional servicing.

Ultimately, understanding how to reset your Hisense TV is an important part of being a savvy TV owner. It allows you to take control of your viewing experience and keep your TV running smoothly.

By following the steps outlined in this guide, you can approach TV troubles with confidence, knowing you have the tools to tackle most issues that come your way.

Remember, technology is here to serve us, not the other way around. With the knowledge you’ve gained from this guide, you’re well-equipped to ensure your Hisense TV continues to provide you with endless hours of entertainment, just as it was designed to do.